Kerio Connect - Release Notes & Known Issues

Kerio Connect - Glossary

Error: "Cannot create conversation" seen when Starting a Chat

XMPP Error seen During Backup

Configuring Adium Chat client in macOS

Making SSL Certificates Trusted in Safari

Configuring 3rd-party apps for Kerio Connect Instant Messaging

Importing an SSL Certificate in Safari to Use the Chat Feature

Windows - XMPP Service and Fulltext Errors After Upgrade to 9.3.1 patch 2 (6097)

Kerio Connect RPM Installation Failure

Kerio Connect Stuck during Upgrade

Debian Stretch to Buster OS upgrade for Virtual Appliance

Upgrading Kerio Connect older than Version 9.0.0

Upgrading Kerio Connect to the Latest Version

Creating Filters in Kerio Connect Client

Creating Self-Signed Certificates for Kerio Connect

Changing the Predefined Templates for Automatic Email Replies

Edit Custom Dictionary Used in Kerio Connect Client

Changing Display Order of Contact Name in iOS

Is Kerio Connect Compatible with Apple M1 Machines?

Installing Kerio Connect on Virtual Machine

Collecting KOFF and KCC Logs on Windows

Kerio Connect Console Stuck at "Kerio Connect Engine is starting up..."

Using Kerio Connect API

Kerio Connect Server System Installation Requirements

Kerio Connect 9.4 Release Notes

Cross Domain Sharing/Access in Kerio Connect

How do Rules Apply in Multi Domain Environment

Single Sign-On (SSO) and Kerio Connect

Spam Tag Is Not Removed from Subject When Moved to Inbox

Types of Logs in Kerio Connect

Save Email as a File from Kerio Connect Client or Webmail

Unable to Attach and Send Files from Kerio Connect Client using "Send to" Option in Windows

Error Message Received in Incorrect Account

KOFF Installation Fails for Outlook Volume Licensed Versions

BCC Field is not seen for Sent Items in Outlook

Kerio Connector cannot Connect to Mail Server

Adding TLS Version Options

Gathering relevant logs to upload during ticket creation

Including/Excluding Specific Email Users from Archiving

Mailserver Blacklisted by External Email Provider

Viewing Logs for a Specific Date in Kerio Connect

Customized Email Templates in Kerio Connect

Issue with Editing AD Users in Kerio Connect

Mapping Users/Groups from an OpenLDAP Server to Kerio Connect

Ports Required to Be Opened on the Active Directory Controller for the Synchronization with Kerio MailServer

Connecting Kerio Connect to Directory Services

Using Kerberos Authentication with Kerio Connect

Mapping Users from a Specific Organizational Unit to Differentiate Between Additional Active Directory and LDAP Containers in Kerio Connect

Unable to add the default 2048-bit DKIM key into DNS

Receiving large amount of spool emails despite enabling SPF function

Getting matched private key for the public key of DKIM

Why are lot of legitimate emails getting blocked after turning the SPF on?

What is the effect of using p=none when configuring DMARC for a domain?

Kerio Control SPF is rejecting emails incoming through Spam Filter service provider

Mail Server Security

Recovering Access to 2FA Secured Account

Key Values Mismatch Error when Importing SSL Certificate

Error with Renewing Let's Encrypt SSL Certificate

Installing .pfx certificate

Clickjacking vulnerability in Kerio Connect 8 and 9 (CVE-2017-7440)

Blacklist entry not found in the List by Blacklist provider but still exists in Kerio logs as blocked

Legitimate emails from external users are getting blocked after turning on Spam Blacklist function

Spam Blacklist function is blocking legitimate emails from external users

How strong is Kerio Anti-Spam?

Creating Custom Rules for Spam Control

Setting Spam Score Limits in Kerio Connect

SpamAssassin licensing

License activation problems in Webadmin and Product Registration website

Licenses in Kerio Connect

Removing Inactive Users from Your License

Registering Kerio Connect in the Administration Interface

Registering Kerio Connect Trial Version

Resolving "Secure Web Admin failed to start on port: 0"

Kerio Connect Services do not auto start

Monitoring Kerio Connect

FullText and Kerio Index Search Clarifications

Troubleshooting Performance Issues in Kerio Connect

Error: 'Service startup failed...' - Kerio Connect

Backup fails on macOS with "insufficient space" error

Public folders are not visible after server migration

Increasing Debian disk partition space

Kerio Connect System Requirements for Migration Tools

Restore missing emails for a Single User’s Mailbox on macOS

User Mailbox Recovery on Linux

Multiple Calendars with same Name seen in Outlook

Calendar Items Disappearing on Phones

Calendar Entries Missing in Microsoft Outlook

Microsoft Teams and Kerio Connect Compatibility

Moving Meetings/Events to other Calendars

Setting up Kerio Connect Calendars in CalDAV-Sync app for Android

Webmail taking too long to log in

Attachments in Public Folders cannot be Accessed

Emails Printed with Unexpected Page Breaks

Webmail Error: Failed to get Instance/Occurrence

Creating Mailboxes in Multiple Domains for the Same Person

Different Authentication Methods for Same User

Outbound Email Delivery - Troubleshooting Article

Unable to Email O365 Domain due to SMTP Error “451 4.4.4 Temporary Server Error”

SMTP Conversations

Block messages if client's IP address has no reverse DNS entry (PTR)

Internal Server IP in mail headers

SMTP message size limit causing email issues

Antivirus Update Fails with Error: Version info doesn't contain required location

Sophos Antivirus database is outdated

Antivirus Exclusions for Kerio Connect

Resetting Kerio Connect Antivirus on Linux

Configuring Antivirus Protection in Kerio Connect

Antivirus Plugin Is Failing to Update with SSL Certificate Errors

Error: Cannot Open Report File

Changing the timezone daylight details

Resolving Time delivery mismatch for emails

Running the Repair Script for Manual Reindexing

Changing the notification emails language

GFI Account and License Management

Unable to Access the GFI Training Portal

Editing Account Details

GFI Partner Not For Resale (NFR) License Details

Post-License Expiration "Grace Period" for GFI Products

Requesting a New Customer Trial License Key

Viewing Open Tickets in the GFI Support Portal

Accessing the GFI Support Portal From the GFI Accounts Portal

How to use "Forgot my password" link in the GFI Support Portal

Logging in to the GFI Support Portal

Creating Account on GFI Support Portal

Opening a New GFI Support Ticket

Cannot Reset Your Password for the GFI Accounts Portal When Using the Reset Password Link

Changing Customer Login Details in the GFI Accounts Portal

Resetting Your Password to Log Into the GFI Accounts Portal

Logging into the GFI Accounts Portal

Editing a User in the GFI Accounts Portal

Change Primary User or Account Details Account In the GFI Accounts Portal

Removing a User in the GFI Accounts Portal

How to Remove Group Membership From a User

Group Membership in the GFI Accounts Portal and Retrieving Licensing Information

How to Add a User in the GFI Accounts Portal

Finding Authorized GFI Resellers and Distributors

Contacting GFI Sales

Unable to Renew Your GFI License

Customer Impersonation done by GFI Support Agents

GFI Licensing Related Issues

Account Information Not Correct in License or Subscription

Unable to Activate a Product in GFI Unlimited Subscription

Upgrading License Keys for GFI Products

Unable to View Customer's License From Reseller Account in the GFI Accounts Portal

How to Access the GFI Training Portal

Combining Information from Multiple Accounts into One in the GFI Accounts Portal