Overview
Various Calendar synchronization issues have been found with Kerio Connect and Samsung Mobile devices using the Samsung Mail/Calendar app (shared Calendars not synced, one-directional sync from Webmail to Android device, etc.). The affected protocol is the Exchange Activesync (EAS).
This article provides information regarding two workarounds to overcome these synchronization problems.
Environment
- Samsung Calendar versions:
- 10.6.00.7
- 11.0.00.54
- Android 9, 10
Information
Note: The Engineering released a Kerio Connect 9.2.12 patch 1 to resolve the issue.
There are two recommended ways to bypass this issue while our developers investigate the root cause:
- Use the Gmail (Google Calendar) application for the time being.
- Configure the Exchange Account type instead of the Microsoft Exchange Activesync type.
For more information, please refer to the Adding an existing Calendar Samsung article.