Overview

When configuring the Exchange account in Outlook for Mac, the public folders and delegates are not synchronized automatically. The connection can be set up by configuring specific Kerio Connect and Mac Outlook settings.

Solution

Below configuration settings are required before setting up the public folders and delegations in Outlook for Mac:

1. Configure your Exchange Web Services (EWS) account in Outlook for Mac.

2. Configure the folder sharing feature via webmail.

3. Ensure that the necessary folders are synced in Kerio Connect.

   

4. Configure the Delegation settings in webmail/Kerio Connect Client.

   

Public Folders and Calendars

1. Open Outlook for Mac and navigate to the Tools tab. Click the Public Folders option:

   

2. Choose the relevant Public Folder. Click the Subscribe button and close the Folder Browser window:

   

3. Go to the Calendar tab and enable the Public Calendar Folder option. Complete the same procedure for your contacts' public folders:

   

Delegations

1. Open the Tools tab and go to Accounts.

2. Choose the relevant account and click the Advanced button:

   

3. Open the Delegates tab and click the plus (+) sign under the Delegates who can act on my behalf or Open these additional mailboxes section:

   

4. Type the email address of the person whom you are delegating. You may also choose your delegates. Click the Add button.

   In this example, you are going to be a delegate for the account/person named android:

   

5. Click the OK button to close the Delegates settings. Close the accounts window to go back to Outlook's main interface:

   

6. The account of the person whom you are delegating should appear on Outlook's left navigation pane. Click the arrow button beside the delegated account to view the INBOX folder:

   

7. Open the INBOX folder to view the delegated emails:

   

Testing

Your Kerio Connect account's public and delegated folders should now be visible in your Outlook for Mac.

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