Overview

After completing the Initial Configuration of Kerio Connect, the wizard remains stuck in the Kerio Connect system service restarting status with the spinning wheel. Syslog (/var/log/messages) is showing the following output:

Sep 24 16:09:49 mail-localdomain systemd: Can't open PID file /var/run/kms.pid (yet?) after start: No such file or directory.
Another app is currently holding the kdump lock; waiting for it to exit...

Prerequisites

Root access to the CentOS server. 

Process

1. Log in as a root user to your CentOS server.

2. Open the /var/run folder.

3. Rename the kms.pid file to kms.pid.bad.

   

   • If you're unable to find the file, your user might not have permission to access it. Try using the following command to remove the file:
     

     rm -rf ./kms.pid

4. Restart the Kerio Connect service by executing the following command:

   systemctl restart kerio-connect.service

5. The new kms.pid file is created.

   Note: You might be prompted to go through the Initial Configuration Wizard again.

Confirmation

The Webadmin interface is loaded correctly.

Related Articles

• Installing Kerio Connect on CentOS 7
• Unable to Access Kerio Connect Web Admin GUI

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