Sometimes logs gathered from a customer show different MAPI (Messaging Application Programming Interface) error messages, which occur during the configuration of Directory Extension (KADE, KODE, etc.), installation of Kerio Outlook Connector (KOFF), or migration from the source server using KEMT or KIMT.
This article provides a list of resources required to resolve these MAPI error messages.
The tools and plugins mentioned above use the MAPI functionality, and they might return MAPI error codes during installation, setup, or migration. Most of these error messages are self-explanatory; however, some errors indicate issues related to the customer's environment.
The following is a list of common MAPI error codes (Click the error code to redirect you to resources for further details on the error and/or its resolution):
- MAPI_E_CORRUPT_STORE or MAPI_E_OBJECT_DELETED
Follow this section, if you receive the error mentioned below in Outlook:
Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. 0x80070057: MAPI_E_INVALID_PARAMETER
- Navigate to the Kerio Store folder.
- In the user folders (e.g., INBOX, Contacts, etc.), check if the status.fld file exists.
- For the user folders that do not contain this file:
- Stop Kerio Connect.
- Create an empty
- Start Kerio Connect.