This article helps guide you through the process of repairing your anti-virus (AV) in Kerio Connect. Unfortunately, for the software appliance of Kerio Connect, this would require a fresh installation.
Note: Kerio Connect 9.2.2 and newer includes a new antivirus engine, Kerio Antivirus.
Repair or reset anti-virus in Kerio Connect as follows:
- Make a full backup of Kerio Connect.
- Install a new version of the Kerio Connect Appliance.
- Restore from the backup.
There are a few things to take into consideration with the software appliance because the appliance is a whole package. When it comes to repairing a single module, it is necessary to redo the entire appliance. However, you can minimize downtime if you get a new copy of the software appliance installed and ready beforehand.
Once the re-install is complete this will then give you a new anti-virus module for Kerio Connect. You will need to login to the Web Admin and update the Antivirus so that it can download up to date definitions.
If you have an older version of Kerio Connect then what is available from the Kerio website you can go to the legacy downloads at the following link:
This link will provide copies of older Kerio Connect installation files so you use the correct version for what you are using on your machine.