Overview

You want to adjust the spam score limits in Kerio Connect to change how it responds to and handles potential Spam Messages. You want to set a threshold to determine whether an email is rejected or forwarded to a quarantine mailbox.

Solution

Kerio Connect examines each incoming email with all the enabled Anti-spam filtering features. Based on the resulting aggregate spam score, Kerio Connect marks the message as spam or delivers it to the Inbox folder as a legitimate message. Administrators can define separate scores for messages to be marked as spam and to be blocked, as well as adjust how to respond based on that decision.

1. Log in to the Kerio Connect administration console.
2. Go to Configuration > Content Filter > Spam Filter.
3. In the Spam Rating tab, define the following Spam rating limits:
   1. Tag score - If the message reaches the Tag score, Kerio Connect marks it as spam.
   2. Block score - If the message reaches the Block score, Kerio Connect discards the message.
      
      
      Note: If you set the block value too low, legitimate messages may be discarded. Setting a value of 10 will fully disable the blocking of identified spam emails. This will prevent the associated Block Actions from firing and may result in unexpected spam reaching end-user mailboxes.
4. Optional: Define specific Tag or Block Actions:
   1. Tag Score Limit Actions provides you with the option to prefix any emails exceeding the Tag Score you set above with the defined message.
   2. Block Score Limit Actions provide two additional options when the Block Score has been exceeded:
      1. Sending a Bounce Message to the Sender allows a way of notifying the sender and may be desirable for some environments.
      2. Forwarding the Blocked Messages to Quarantine allows you to capture any blocked messages for review instead of outright blocking them. This is particularly useful while you are finding the appropriate Anti-Spam settings for your environment.
         
         
5. Click Apply.