Overview
This article provides the process of removing/deleting all the available chat history created through the Instant Messaging feature in Kerio Connect.
Prerequisites
Admin access to Kerio Connect server
Process
-
Navigate to the Kerio Connect store folder.
-
Open the
im/databases
folder and delete theim-all
folder.NOTE: It is recommended to take a backup of theim-all
folder before deleting it.
Theim-all
folder contains:-
all conversations from all domains;
-
user presence related data (online, offline, etc.)
-
Confirmation
The Chat History of all the Kerio Connect users was deleted/reset.