Overview

You want to know if it is possible to change the headers of the email notification sent when your server’s backup is completed. Currently, the sender is not listed in the header when sending backup completion information.

Solution

Currently, it is not possible to change the headers of the email notification. All email notifications are sent by the server’s delivery service/Postmaster as seen below:

Due to this being the server's postmaster, it doesn't have an inbox. As such, the return-path header is empty.

As a workaround, if the emails are being rejected, you can do this instead:

• Set the email notification to be sent to a local Kerio Connect address.
• Create an incoming message rule like the one below. (Remove header field is editable so you can write the Return-Path directly there)

• On the local Kerio Connect address, create a Sieve Filter rule that forwards to the external address you want to send the notification:

Note: If you want to be able to customize the email notifications in a future version of Kerio Connect, please use the following article which describes the process of submitting a request to our Development Team for their consideration: How to submit a Feature Request