While trying to set up Two-Factor Authentication in Kerio Connect v9.4, the following error pops-up:
error that says Failed to configure 2FA, error code: TFAANoSetupError. :
Failed to configure 2FA, error code: TFAANoSetupError.
Two-Factor Authentication was introduced in Kerio Connect v9.4. This error would only appear in this environment. It usually appears due to an outdated Kerio Active Directory Extensions (KADE) installation.
To resolve this, please upgrade that to the latest version of KADE on the Active Directory server(s).
You can download the latest version from the Kerio Software Archive.
Here are direct links to the current version, KADE v9.4:
The newer KADE extension introduced several fields in the directory to store 2FA information:
Once you install the current version of KADE, please follow the steps in Enabling Two-Factor Authentication in Kerio Connect to set up 2FA again.