Hitesh Bansal
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Activity overview
Latest activity by Hitesh Bansal-
Hitesh Bansal created an article,
Moving a Public Folder to a User's Inbox
Overview You want to move a folder along with its subfolders from the Public Folders to the Inbox of a user under the same domain in Kerio Connect. Solution A public folder and/or its subfolders ...
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Hitesh Bansal created an article,
Server webmail is overloaded or inaccessible
Overview The webmail interface is inaccessible due to excessive server stress, and that makes it difficult or impossible to proceed with performance troubleshooting. Solution Pre-requisite: Admin a...
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Hitesh Bansal created an article,
Generating a 1024-bit DKIM key when not able to add the default 2048-bit DKIM key into DNS
Overview This article provides information on how to generate a 1024-bit DKIM key if your domain hosting is not allowing you to add the default 2048-bit DKIM key into the DNS. Solution You need t...
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Hitesh Bansal created an article,
Receiving large amount of spool emails despite enabling SPF function
Overview Large amount of spool emails using the same domain as the sender’s email address are targeted to your domain despite enabling the SPF function in Kerio Connect. Solution Please check if th...
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Hitesh Bansal created an article,
Getting matched private key for the public key of DKIM
Overview You are able to get public key of DKIM in Kerio Connect and add it to DNS, but you want to know where to get the matched private key. Information Private key can be found in ssl...
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Hitesh Bansal created an article,
Blacklist entry not found in the List by Blacklist provider but still exists in Kerio logs as blocked
Overview You are facing an issue that a Blacklist entry is not found in the List by Blacklist provider, but still exists in Kerio logs as blocked. You are getting an error message in the log as bel...
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Hitesh Bansal created an article,
Legitimate emails from external users are getting blocked after turning on Spam Blacklist function
Overview This article provides information on why legitimate emails from external users may suddenly be getting blocked after turning on Spam Blacklist function. Information This is mostly affected...
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Hitesh Bansal created an article,
Spam Blacklist function is blocking legitimate emails from external users
Overview This article provides help on what can be done if the Spam Blacklist function is blocking legitimate emails from external users. Solution Please note that Kerio Connect pulls the informati...
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Hitesh Bansal created an article,
Webmail taking too long to log in
Overview Webmail is stuck at 'Initializing' page, and taking too long to log in. Solution Please check if any of the folder contains more than 10000 items for the affected user For a quick-fix so...
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Hitesh Bansal created an article,
What is the effect of using p=none when configuring DMARC for a domain?
Overview You have configured DMARC for a domain to get report email for analysis, using p=none, like below: v=DMARC1;p=none;pct=100;rua=mailto:dmarc_report@<domain>;ruf=mailto:dmarc_report@<domain>...