Benji-Bizzell

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Articles

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  • SMTP Conversations

    Overview SMTP Conversations are the method used by Mail Servers to negotiate a connection while delivering email using the SMTP protocol. There is a back and forth exchange of information which hel...

  • Modifying or Extending a Kerio Connect License Key

    Overview You need to extend an expiring license or modify your Kerio Connect License, such as changing the number of User Seats, merging two license keys, or having questions about your Renewal cos...

  • Identifying 3rd-party User Agent Strings

    Overview When reviewing your Kerio Connect serverside logs to identify the source of particular traffic, you may notice that device models are often expressed through various identifier numbers. T...

  • Kerio Outlook Connector

    Overview Kerio Outlook Connector is a Microsoft Outlook extension that you can use to manage Kerio Connect email, events, contacts, and tasks in Microsoft Outlook for Windows. The Offline Edition (...

  • Setting up the Let's Encrypt SSL certificate in Kerio Connect 9.4

    Overview You have upgraded to Kerio Connect 9.4 and want to make use of the automatic Let's Encrypt certificate creation process that was integrated directly within the Web Admin.   Solution Kerio ...

  • DNS Records - Troubleshooting Article

    Overview This article explains how to troubleshoot DNS records connected to Kerio Connect Servers. Common symptoms related to these issues are: You cannot add the default 2048-bit DKIM key into yo...

  • Large Log cannot be Opened in Webadmin

    Overview Your Kerio Connect logs have grown too large, and you cannot open them for review, or your server may become sluggish when opening or viewing the logs. You receive the error “Log Exceeded ...

  • Mail Server Security

    Overview Mail Servers are a common target for malicious activity due to the ability of attackers to leverage the SMTP functionality within their future actions. While the network’s overall security...

  • Understanding mtaFailedHard and mtaFailedSoft within stats.dat

    Overview While manually reviewing the stats.dat file within your mail server installation folder or using a custom script, you notice two variables, "mtaFailedSoft" and "mtaFailedHard," but it is u...

  • Fully Disabling Instant Messaging/XMPP Services

    Overview You have seen several XMPP or Instant Messaging-related errors in your server logs or noticed that their Java processes use more memory than expected. You have disabled the IM and XMPP ser...