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ArticlesRecent activity by Central Support
Manually Restoring Backup Content
Overview A user has deleted some content from their mailbox that they want to recover, but you don't want to replace the mailbox content via KMSRecover as this would overwrite newer content. You wa...
Resolving "Can't open PID file /var/run/kms.pid" Error in CentOS
Overview After completing the Initial Configuration of Kerio Connect, the wizard remains stuck in the Kerio Connect system service restarting status with the spinning wheel. Syslog (/var/log/messag...
X-Envelope-To Header Is Showing All BCC Recipients
Overview This article describes the default behavior of the X-Envelope-To header for locally delivered messages in regards to BCC functionality. The BCC function is intended for the BCC recipients ...
Excluding an Email Address From a Blacklist
Overview Kerio Connect can ask online blacklists if a sender's outgoing mail server is listed as a known spam offender. These blacklists significantly reduce spam; however, they sometimes reject le...
Creating Filters in Kerio Connect Client
Overview Messages delivered to Kerio Connect Client are stored in the Inbox folder. If you have created any additional folders, you can move messages from the inbox folder to these additional folde...
No out of Office Response If Email Is Sent to a Group
Overview When sending emails to a group address, members of the groups that have out-of-office enabled do not send the out-of-office response, and the sender does not receive an auto-reply. Info...
Trusting Self-Signed SSL Certificates on Client Computers and Mobile Devices
Overview When accessing Webmail via browsers using a self-signed SSL certificate in Kerio Connect, you may get an invalid SSL certificate warning Your connection is not private. If you proceed furt...
Requesting a New Customer Trial License Key
This article provides information on how to request a trial license key for GFI, Kerio, and Exinda products for a new customer. Note: A previously fully licensed installation will not permit the us...
Client Mail Timeout Issues Due to Multiple Open Folders
Overview This article provides information about users experiencing problems logging in to their client mail due to the high amount of open folders, and instructions on how to resolve this issue....
Configuring POP3 for Remote Emails and Applying Sorting Rules in Kerio Connect
Overview When POP3 is connected, the Kerio Connect downloads incoming emails from the remote mail server or domain and stores them into individual mailboxes. Kerio Connect can retrieve messages fro...