Patrick Ng
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Activity overview
Latest activity by Patrick Ng-
Patrick Ng created an article,
Emails Moved Out of Junk Folder Return to Folder in Thunderbird Client
Overview You are experiencing an issue where emails that were moved out of the junk folder are returning back to junk. You have tried to reindex. It is occurring only on Thunderbird but not Webmail...
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Patrick Ng created an article,
Unable to Set Up Reminders for a Public Calendar Event
Overview You would like reminders for a public calendar event in Outlook. However, you receive the following warning message “The reminder for “<event name>” will not appear because the item is in ...
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Patrick Ng created an article,
Why is the Kerio Mail server Antivirus database not updating?
Overview You notice that the Kerio Mail Server Antivirus database has not updated for a long time. You are using v9.2.9 patch 1 (4540). You would like to update the antivirus database to remain pro...
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Patrick Ng created an article,
Untrusted Certificate Error: Unable to Get Local Issuer Certificate
Overview You may be seeing an error in the Kerio web admin GUI: “Untrusted certificate unable to get local issuer certificate.” after purchasing an SSL certificate that contains a Root CA Certifica...
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Patrick Ng created an article,
Can Kerio store blocked emails for review?
Overview You would like to know if Kerio has the ability to store blocked emails for review before individually forwarding legitimate emails to the intended recipient. Solution Yes, Kerio has the...
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Patrick Ng created an article,
Does Kerio have a Recommended Blacklist?
Overview You would like to know if Kerio recommends a particular blacklist. Information Kerio does not have a preferred blacklist. It is recommended to tag all emails from senders that are part ...
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Patrick Ng created an article,
How are Multiple Internet Blacklist Scores Used in Kerio Connect?
Overview You have multiple blacklists and would like to know how internet blacklists in Kerio are used. Specifically, you would like to know whether only one score from one list is taken into accou...