Overview

If the user accidentally deleted public folders, Kerio Connect Administrators can restore it. The process involves recovering all public folders, i.e. public emails, calendars, contacts, etc.

This article describes the step-by-step procedure on how to restore public folders in the Windows environment with the configuration data stored in the default location C:\Program Files\Kerio\MailServer and the backup stored locally.

Solution

1. Stop the Kerio Connect.
2. Open the Command Prompt (as Administrator) by going to Start > Run > type cmd > hit Enter.
3. Navigate to the Kerio Connect installation directory: C:\Program Files\Kerio\MailServer
4. Run the following kmsrecover command by specifying Public mask and particular Custom backup to restore from:
   
   kmsrecover.exe -m public store\backup\C20201013T125547Z.zip
5. Type yes to continue. The kmsrecover command detects the path to the store automatically in the configuration file of Kerio Connect and recovers the public folders.
   
6. Start the Kerio Connect.

Additional Considerations

If needed, you can specify optional parameters:

• for the domain -d company.domain
• for additional backup before the recovery starts -b
  

Important: the backup can be stored on the external disc, e.g. E:\backup. If there is a space in the directory name, enclose it within quotes, e.g., kmsrecover "E:\backup 2".

For more information about advanced options, please refer to Recovering Data in Kerio Connect.

Testing

Kerio Connect recovers the public folders from the mailbox with all items presented. The items (in this case, Calendar events) are visible in the Webmail.

 

Related Articles

Creating a Full Backup of Kerio Connect Data

Recovering Kerio Connect Data on Windows