Overview
When attempting to import ICS files from Kerio Connect into Google Calendar or Microsoft Outlook, users may encounter errors due to formatting issues or file size limitations. This article provides steps to troubleshoot and resolve these issues, ensuring successful calendar data import.
Information
To resolve issues with importing ICS files from Kerio Connect into Google Calendar or Microsoft Outlook, follow these steps:
- Validate the ICS File: Use an online ICS validator tool to check for syntax errors and compliance with the iCalendar standard. You can manually inspect the file in a text editor for obvious formatting issues.
- Re-export the Calendar: Ensure you are following the correct export procedure from Kerio Connect Webmail and have the latest version of Kerio Connect installed. Re-export the calendar data and attempt to import it again.
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Check File Size and Split if Necessary:
- For Google Calendar, ensure the ICS file is under 1 MB. If it exceeds this size, split the file into smaller parts and import them separately.
- For Outlook Web, ensure the file contains no more than 500 events and each event is under 256 KB.
- Use a Local Outlook Installation: For Microsoft accounts, sync your account with a local Outlook installation and import the ICS file using the local client.
By following these steps, you can address the common issues that prevent ICS files from being imported into Google Calendar and Microsoft Outlook.
Frequently Asked Questions
- What is the maximum file size for importing an ICS file into Google Calendar?
- The maximum file size for importing an ICS file into Google Calendar is 1 MB. If your file exceeds this size, you will need to split it into smaller parts.
- How can I import an ICS file into Microsoft Outlook?
- For Microsoft accounts, it is recommended to use a local Outlook installation to import the ICS file. Ensure your account is synced with the local client and follow the import steps provided in the Outlook application.
- What should I do if my ICS file contains formatting errors?
- Use an online ICS validator tool to identify syntax errors and manually inspect the file in a text editor for formatting issues. Correct any errors before attempting to import the file again.
Priyanka Bhotika
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