DNS and Hosting related information
Overview You have an external Spam Filter service provider along with Kerio Control internal SPF checks enabled, and would like to know whether enabling 'do not check SPF IP addresses' for Spam Filter...
Overview This article provides information on why Kerio Connect SPF is rejecting the emails incoming through the Spam Filter service provider and how you can resolve the issue. Information The problem...
Overview You have configured DMARC for a domain to get report email for analysis, using p=none, like below: v=DMARC1;p=none;pct=100;rua=mailto:dmarc_report@<domain>;ruf=mailto:dmarc_report@<domain>;fo...
Overview You are able to get public key of DKIM in Kerio Connect and add it to DNS, but you want to know where to get the matched private key. Information Private key can be found in sslcert/dkim from...
Overview Large amount of spool emails using the same domain as the sender’s email address are targeted to your domain despite enabling the SPF function in Kerio Connect. Solution Please check if the e...
Overview This article provides information on how to generate a 1024-bit DKIM key if your domain hosting is not allowing you to add the default 2048-bit DKIM key into the DNS. Solution You need to g...
Overview This article explains how to troubleshoot DNS records connected to Kerio Connect Servers. Common symptoms related to these issues are: You cannot add the default 2048-bit DKIM key into your D...
Overview Customers may experience issues with sending emails from their Kerio Connect system after migrating it to Amazon Web Services (AWS). Despite having a valid license key, emails may not be sent...
Overview You may be experiencing issues with Sender Policy Framework (SPF) verification in Kerio Connect, and despite having correctly configured DNS and server settings, you are facing intermittent v...
