Overview This article provides information on upgrading your GFI license key to the current version. Diagnosis Upgrading to a major release of any GFI product (for example, from version 10 to 11) u...
Overview This article gives instructions for activating a product license key when using a GFI Unlimited subscription. Diagnosis When logged into the Accounts Portal, whether you are an end user o...
Overview You may notice information is incorrect when viewing your license key. This would not be account or user data in the Accounts Portal, but this data only seems to show when viewing the licens...
Overview This article provides information on how to handle licensing issues such as expired license keys, license key renewal, and other issues associated with licenses (i.e., renewal notifications a...
Overview GFI Support agents have access to the GFI Accounts Portal and are able to see customer's account information as well as their license information. Occasionally, depending on the issue, GFI S...
Overview Occasionally you will try to renew a license with a reseller and get no response and feel you have been trying to renew licenses for months. This article gives instruction on who to contact ...
Overview You need to extend an expiring license or modify your Kerio Connect License, such as changing the number of User Seats, merging two license keys, or having questions about your Renewal cost c...
