Overview
Users may encounter an SSL certificate error where the certificate is incorrectly reported as expired. This issue can occur if outdated SSL certificates are present or if a firewall is injecting an incorrect certificate. This article provides steps to resolve the issue by managing SSL certificates within Kerio Connect.
Information
To resolve SSL certificate errors with Kerio Connect, follow these steps:
- Stop the Kerio Connect server.
- Backup and clear the
sslcafolder to ensure it only contains Intermediate certificates. -
Place the correct combined SSL certificate into the Kerio Connect
sslcadirectory. For more information, refer to the article on Installing Intermediate SSL certificates. - Remove all outdated SSL certificates, leaving only the current one.
- Restart the Kerio Connect server to apply the changes.
These steps should help resolve the SSL certificate error. If the issue persists, check for any firewalls that might be injecting incorrect certificates. You can then review the Debug logs after enabling Network Connections SSL and DNS resolver debug messages.
Frequently Asked Questions
- What should I do if the SSL certificate error persists after following the steps?
- If the error persists, check for any firewalls that might be injecting incorrect certificates and adjust the settings accordingly. Ensure that HTTPS decryption is not causing the issue.
- How do I ensure that only the current SSL certificate is active?
- Remove all outdated SSL certificates from the
sslcafolder, leaving only the current one. This will ensure that the correct certificate is used. - Where can I find more information on installing SSL certificates in Kerio Connect?
- You can refer to the article on Installing Intermediate SSL certificates for detailed instructions on managing SSL certificates in Kerio Connect.
Priyanka Bhotika
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