Articles

Chat, Instant Messaging, and XMPP functionality

• Configuring 3rd-party apps for Kerio Connect Instant Messaging

  Overview  Kerio Connect instant messaging service supports the broad set of features such as Sending rich-text messages, Presence notifications, file Sharing, Auto-populated contact list of your colle...

• Making SSL Certificates Trusted in Safari

  Overview Kerio Connect Client on Safari requires a trusted SSL certificate to use the Chat and Presence features. If your server does not use an SSL certificate signed by a trusted Certificate Authori...

• Configuring Adium Chat client in macOS

  Overview Since macOS Mojave, Apple decided to remove the XMPP Jabber option from the native iMessage client. In order to use the Kerio Connect Chat feature, the 3rd-party chat program such as Adium ca...

• XMPP Error seen During Backup

  Overview When performing Backups in Kerio Connect, an error backup.cpp: BACKUP: XMPP database backup request failed. XMPP backup will be skipped. is seen in the logs. This error occurs if the Backups ...

• Error: "Cannot create conversation" seen when Starting a Chat

  Overview You are trying to start a chat with someone from the Kerio Connect web client on Safari or Chrome browser on macOS and you see the error: Server error Cannot create conversation <username@dom...