Articles

DNS and Hosting related information

• Long DKIM public key is not found in DNS records

  Overview While trying to configure DKIM public key in Kerio Connect installed on macOS, it produces the following error: DKIM public key for domain.com was not found in the DNS record The following en...

• Adding DKIM and DMARC Records to Kerio Connect

  Overview This article shares information about adding DNS records such as DKIM and DMARC to Kerio Connect for protecting and securing your domain. The procedure covers adding DKIM and DMARC records an...

• Configuring DNS for DKIM in Kerio Connect

  Overview This article shares information about configuring DNS records for setting up DKIM in Kerio Connect by adding a DKIM record to your DNS, obtaining DKIM Public Key, creating a short 1024-bit DK...

• Differentiating services to tenant accounts

  Overview: As a hosting provider you may want to support varying service levels to offer a tiered pricing model that accommodates a broad range of customer preferences. Kerio Connect supports several o...

• Configuring Kerio Connect for multitenancy

  Overview: This article describes how to configure Kerio Connect for Multitenancy For a multi-tenant environment you may need to set up specific types of configuration as described here: SaaS Licensing...

• Changes In How Kerio Connect Handles SPF - SoftFail

  Overview There are many changes in how Kerio Connect handles SPF with SoftFail results. By definition, Softfail (~) means that the message does not meet a domain's strict definition of legitimacy, but...

• Creating an SPF DNS Record

  Overview You may be receiving spam where the sender information is specified as your domain. In this case, the recommended solution would be to add an SPF record for your email domain. Sender Policy F...

• Configuring an MX Record in Kerio Connect

  Overview An MX (mail exchange) record is an entry in your DNS zone file which specifies a mail server to handle a domain's email. You must configure an MX record to receive the email to your domain. N...

• Essential DNS Records for Mail Delivery and Spam Protection in Kerio Connect

  Overview For proper configuration of a public-facing mail server, it is necessary to configure public DNS records so that other mail servers can discover and distribute emails to your users, and so th...

• Enable DKIM for Servers in the same Domain

  Overview You want to enable DKIM for 2 servers in the same domain, where you can have one server forwarding some emails to another server with the same base domain. This helps prevents emails from get...