Upgrading and downgrading
Overview A new patch was released to resolve an issue with log4j. After upgrading to version 9.3.1 patch2 (6097), the XMPP services will not start and you may see errors with the FullText Service and ...
Overview You plan to upgrade your Kerio Connect server (say from 9.2.10 to the latest available version). You wish to know if your old Kerio Outlook Connector versions (e.g. if you have KOFF 9.2.4692)...
Overview You have 2 separate options for Upgrading Kerio Connect Server to the Latest Version: either automatically from the web admin UI or manually, through an installer file. While both upgrade met...
Overview You may encounter the following error in webmail (on an account where Microsoft Teams Calendar integration is used) after upgrading Kerio Connect: Microsoft account errorCalendar folders cou...
Overview After updating Kerio Connect server, you may experience an issue where the application fails to start or work properly. Namely: When accessing webmail, you may get an error like: Saving of We...
Overview You may encounter Error 1714 while trying to update your current version of Kerio Connect server to the latest version. This error indicates problems with a previous version of the Kerio Conn...
Overview You may experience issues when trying to connect Kerio Connect to GFI AppManager on older versions of macOS. Symptoms of this problem include: inability to add Kerio Connect to App Manager th...
Overview After Upgrading Kerio Connect Server to the Latest Version or upgrading it to a production-quality beta, you want to proceed with Installing Kerio Connect Client on Windows or Installing Keri...
Overview This article explains upcoming changes to GFI Agent version support, their impact on your environment, and how to ensure continued platform connectivity. It covers version requirements, verif...