Best-practices for securing Kerio Connect, SSL certificate queries
Overview When importing an SSL certificate (provided by an SSL certificate provider like GoDaddy) in Kerio Connect, the below error is seen: Cannot load SSL private key file. Error: error: 0B080074:x5...
Overview You may be seeing an error in the Kerio web admin GUI: “Untrusted certificate unable to get local issuer certificate.” after purchasing an SSL certificate that contains a Root CA Certificate ...
Overview In the Active Connections log, you noticed that an IP has been connected to your server for a long period of time (almost 24 hours) and want to know if this is a cause for worry. Informat...
Overview You have enabled 2FA on your user account and have lost access to your 2FA code, authenticator app, or Recovery email. You require guidance on regaining access to the account. Solution If y...
Overview Mail Servers are a common target for malicious activity due to the ability of attackers to leverage the SMTP functionality within their future actions. While the network’s overall security sh...
Overview You have upgraded to Kerio Connect 9.4 and want to make use of the automatic Let's Encrypt certificate creation process that was integrated directly within the Web Admin. Solution Kerio Con...
Overview The customer is experiencing issues with connecting to the Kerio Connect server. The problem seems to be related to authentication, specifically with Secure Sockets Layer (SSL) and Transport ...
Overview Whenever Setting up the Let's Encrypt SSL certificate in Kerio Connect 9.4 and above you are experiencing the error: Failed operation, internal error. Let's Encrypt client is not initialized....
Overview Some users of Kerio Connect may encounter difficulties when trying to renew/generate the Let's Encrypt certificate. Despite ensuring that port 80 is open, the issue persists. This problem can...
Overview You may be experiencing an issue with the renewal of the SSL certificate on Kerio Connect server running versions 9.4.x. When triggering a Let's Encrypt certificate renewal, you may be gettin...