Articles

Basic Information FAQs Feature requests Limitations

• Kerio Connect Multi-Server and Its Limitations

  Overview Please be aware that this feature is supported starting with the 9.4.2 release. This article shares information about Kerio Connect Multi-Server and its limitations.   Kerio Connect Multi-Ser...

• Creating, Mapping, and Exporting User Groups

  Overview User groups belong to a domain. Each domain may include any number of local and mapped groups. The number of groups is NOT limited by your license. Note:   You can create local user groups an...

• Kerio Connect Client Overview

  Overview This is an article explaining what is Kerio Connect Client and its features and  will serve as a reading material if general information is required about Kerio Connect Client. In Kerio Conne...

• Examples of Data Recovery on Linux

  Overview This article contains a few general examples of how to perform different types of data recovery on the Linux platform.   Data Recovery Processes Full Backup Recovery Conditions The configurat...

• Data Recovery on Mac OS X

    This article describes the different ways of performing data recovery on Mac OS X for Kerio Connect. Note: You need Superuser privileges to run kmsrecover commands. From the Terminal app, run sudo s...

• Recovering Data on Mac OS X

  Overview Administrators can recover lost, deleted, or migrated data into the Kerio Connect installation. To recover the data, there should be a clean backup that was completed successfully. The data t...

• Recovering Kerio Connect Data on Windows

  Overview You can recover the lost, deleted, or migrated data into your Kerio Connect installation. To recover the data, you must have a clean backup that was completed successfully. The data you want ...

• Types of Logs in Kerio Connect

  The Logs are files where Kerio Connect records information about certain events. These log files record relevant strings and information that are useful to both customers and support agents to identif...

• Spam Tag Is Not Removed from Subject When Moved to Inbox

  Overview When an email is moved from the spam folder to the Kerio connect client inbox, the email subject has the ** SPAM ** tag removed on the server, but it is not removed in the local KOFF cache. T...

• Single Sign-On (SSO) and Kerio Connect

  Overview Kerio Connect users are created locally or by mapping them from Active Directory (AD) and the authentication mechanism for them to login is used accordingly. SSO authentication mechanism is n...