Articles

User accounts issues: folder corruption, duplicates, etc

• Creating Public Contact Folders

  Overview  Creating a public Contacts folder requires several actions within the Web Administration and through the email client being used, Webmail or Microsoft Outlook may be used for this purpose. T...

• User quota is displayed incorrectly in Webadmin

  Overview When the storage usage limit is set to a certain value, the user storage quota might be displayed incorrectly. In such cases, it may prevent users from receiving or sending emails. As a resul...

• Block Outbound emails for user account

  Overview When there is a need to block outbound emails for a particular user account, the Message Filter rule can be created. The user account should not be able to send, but only receive emails. This...

• Convert Contacts .eml files into a single CSV file

  Overview While exporting Kerio Connect contacts from raw data, it's not possible to export them to a CSV file because of Kerio Connect limitations. This article will guide you for a workaround in expo...

• Configuring public folder with its own email address

  Overview When there is a need to create a public folder and assign its own email address to it, the Kerio Connect needs a specific configuration involving Aliases and Public Folder settings. The dedic...

• Email Sender Receives an Access Denied Non-Delivery Receipt (NDR)

  Overview When an email is being forwarded from an external domain to a Kerio Connect domain, the sender receives an NDR with the errors - Your message wasn't delivered because the recipient's email pr...

• Email Sender Received a Blocked Email NDR from Microsoft Domain

  Overview You are trying to send an email from a Kerio Connect domain to an external Microsoft domain like hotmail.com, live.com, outlook.com, or msn.com and receive a Non-Delivery Receipt (NDR) with t...

• Providing Administrator Rights when Creating or Editing Users

  Overview You want to create a new account with administrator rights or provide administrator rights to an existing user so that the person can manage the Kerio Connect server similar to the default Ad...

• New Folders Created in Kerio Connect

  Overview One or more unknown/new Folders are displayed in your Kerio Connect email. If you delete them, then, they appear again in the mail after random times. Some incoming emails go to one of these ...

• Different Authentication Methods for Same User

  Overview When creating a user in Kerio Connect, the user can either be created locally or by mapping the user from Active Directory (AD). The authentication mechanism for that user will accordingly be...