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  • Managing User Groups in Kerio Connect

    Overview You can use user groups in Kerio Connect to: Set access rights to the Kerio Connect administration for multiple users. Deliver a single message to multiple users via a single email address. Y...

  • Error - Your response to the invitation cannot be sent

    Error While sending meeting invites on iPhone, the error message pops up as: Calendar Invitation - Your response to the invitation cannot be sent. Root Cause: The error is generated by the 'My Exchang...

  • Archiving in Kerio Connect

    Overview Kerio Connect can archive the whole server's messages on a local hard drive or to a remote email address. In Kerio Connect 9.1 and newer, you can also archive each domain separately to a remo...

  • Assigning Reservation Managers for Resource Calendar in Kerio Connect

    Overview Kerio Connect Client, reservation managers, are users who manage the resource calendar with following privileges:  Add events directly to the resource calendars and edit them; Delete any even...

  • Configuring Custom Email Footers in Kerio Connect

    Overview For each Kerio Connect domain, you can customize the email footers that are automatically added to all the messages sent from that domain. This article shares the steps for enabling this sett...

  • Importing a Private Key Protected by a Passphrase in Kerio Connect

    Overview When generating a certificate request, some key generation applications create a passphrase associated with the key file. When importing this key file into Kerio MailServer, it appears succes...

  • Creating Aliases in Kerio Connect

    Overview This article provides detail about how to create Domain aliases and User aliases in Kerio Connect, the potential of this feature in the email flow and case use scenarios to take full advantag...

  • Tracking Missing emails in Kerio Connect logs

    Overview While tracking and diagnosing lost user emails, the Kerio Connect can log user interactions in the corresponding logs. The user might have deleted the emails from Outlook or it could have bee...

  • Kerio Connect Error: 'Cannot list folder. Folder is incorrectly utf-7m encoded'

    Overview An entry similar to the following displays in Kerio Connect logs for your email address (in place of username@domain.com): [27/Feb/2020 03:12:53] FolderListCache.cpp: Cannot list folder: '~us...

  • Disabling Kerio Connect Autostart

    Overview   Some circumstances might require you to disable the Kerio Connect engine's automatic startup process (i.e., manually transferring Kerio Connect to another server/operating system). This art...