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  • Manually Clearing the Message Queue

    Overview You have a number of emails filling your mail queue that you want to remove, such as in situations of spam emails from a compromised account or bounced emails. You have attempted to clear the...

  • Accessing the Kerio Connect Administration Console

    Overview This article outlines the steps to access the Kerio Connect Administration Console.  Note that the web admin console has completely replaced the deprecated standalone application called Kerio...

  • Assigning Administrator Rights to Manage Public Folders

    Overview This article describes the process to follow in order to assign administrator rights, once the administrator rights are selected, the user will be able to create or edit the public folders. P...

  • Assigning User's Folders to Another User

    Overview Each user has separate user folders assigned to them in Kerio Connect. If a user account is being terminated, administrators can retain these folders and assign them to another user by follow...

  • Configuring Automatic Data Consistency Checks

    Overview This article describes the steps to perform a message store consistency check in Kerio Connect. Kerio Connect automatically walks through data storage in the background and performs a check o...

  • Changing Primary Domain

    Overview By default, the first domain you create in Kerio connect is automatically set as primary. This article describes how to select another domain to function as the primary.   Process In the admi...

  • Changing SMTP Banners

    Overview This article covers the steps to change SMTP Banners within Kerio Connect and should be followed by administrators who want to make sure that no extra information is displayed to non-authenti...

  • Enabling Server Update Check and Notifications

    Overview This article describes the process to follow in order to enable the Server Update Check and Notifications feature which allows the server to automatically check if a new version is available ...

  • Configuring IMAP Connections in Thunderbird

    Overview This article covers the steps to configure Mozilla Thunderbird with an IMAP (Internet Message Access Protocol) connection to Kerio Connect. Additionally, there are steps in this article to: C...

  • Configuring IP Address Groups for Kerio Connect

    Overview   This article describes the process to configure IP Address Groups. You can configure IP Address Groups to easily define who has access to various components, for example, remote administrat...