Activity logs Accesses HowTo's/Configuration Reporting
Overview Kerio Connect's administrator can recover public folders of a particular domain on Mac OS X in case it gets accidentally deleted or corrupted. NOTE: The configuration data is stored at the de...
Overview If you are unable to log in using your Kerio Connect administrator credentials, you can recover the admin accounts by manually modifying the users.cfg file or the mailserver.cfg file based on...
Root Cause Kerio Connect antivirus may cause some performance issues for other Kerio components. For example, email processing gets delayed. This may occur after performing system changes such as lice...
Overview The Debug log monitors various kinds of information and is used for problem-solving. Step-By-Step Guide Click on the Logs icon found on the left side of the Kerio Connect administration inter...
Overview For performance optimization, users may be notified if the size of their message store reaches a certain limit of the quota specified for them. Ideally, users may delete unneeded messages fro...
Answer Overview Webmail and KCC does not show the Shared Folders section Also, an error might pop up when users login to their accounts: Failed to get shared folders, server error Error log or debug l...
Overview Some users cannot log in to the Kerio Connect webmail or Outlook and the following message appears in the Security logs: HTTP connection from IP address 192.168.x.x rejected: too many simulta...
Overview When Kerio Connect logs are needed to be saved to the Syslog server, the IP address or hostname and the port (optional) needs to be specified. External logging uses the standard Syslog protoc...
Overview When trying to create message filters with auto-reply action, there might be certain limitations in Kerio Connect. It includes field size symbols and message encoding defaults. This applies b...
Overview When trying to update an email signature for all users domain-wide, the Kerio Connect standard template cannot be changed. It might be scenarios when the user description needs to be placed i...
