Articles

Activesync Apple KOFF Outlook Webmail

• Importing KOFF Database Into New Outlook Profile

  Overview The procedure described in the title is also known as *.FDB database file import. Kerio Outlook Connector uses a database file(s) to store its data. These database files are stored in the use...

• Client Mail Timeout Issues Due to Multiple Open Folders

  Overview   This article provides information about users experiencing problems logging in to their client mail due to the high amount of open folders, and instructions on how to resolve this issue.   ...

• Locating the KOFF Store and the Debug Files

  Overview Kerio Outlook Connector (Offline Edition) or KOFF is a Microsoft Outlook extension that is used to manage Kerio Connect email, events, contacts, and tasks in Microsoft Outlook. The Offline Ed...

• Locating the Debug.log File in Kerio Outlook Connector

  Overview There are times where administrators will need to access the local store and debug files for Kerio Outlook Connector. This article describes the process of locating and gathering the Debug.lo...

• Integrating Calendars via CalDAV in macOS

  Overview CalDAV is an Internet standard that allows applications such as Apple iCal or Apple Calendar to manage calendar information on a remote server. The Kerio Connect can sync the personal, public...

• Sharing Apple Calendar with CalDAV

  Overview This article shares the process for users to configure Apple iCal/Calendar with CalDAV (the protocol used to sync calendars) and share individual calendars with other users. Users can also us...

• Setup Exchange Accounts on macOS

  Overview Kerio Connect administrators can configure the Exchange Web Services (EWS) type of Internet Accounts on Mac OS X 10.9 workstation machines and later. The support for EWS Accounts includes App...

• Delegation errors in KOFF

  Overview While the user Calendar delegation is configured, the delegate cannot add more participants or change the appointment's data. KOFF generates You don't have appropriate permissions to perform ...

• IMAP folders subscription in Outlook for Mac

  Overview When configuring the Kerio Connect user account via IMAP in Outlook for Mac, some email folders might be missing. However, the Exchange profile shows folders and subfolders correctly. macOS O...

• Android devices cannot connect via EAS

  Overview While trying to configure the Kerio Connect Exchange account on Android devices, users are receiving the following error: Something went wrong. Try again later, or contact your IT admin. Emai...