Start a conversation

Articles

Activesync Apple KOFF Outlook Webmail

  • Modifying Filter Sieve Rules Manually

    Overview Sieve filtering affects the 'Out of Office' filters, so-called OOO emails for certain mailboxes/users, and spam filtering settings. All the mentioned features are designed using the Sieve scr...

  • Unable to Install Kerio Connect Assistant on macOS Catalina

    Overview At times, the Kerio Connect Account Assistant configuration fails in the macOS 10.15 Catalina environment. The following error message is displayed: The installation failed. The installer enc...

  • O365 Compatibility with Windows 7 (KOFF)

    Overview This article provides information about possible stability issues with Kerio Outlook Connector (KOFF) and the latest Office 365 versions for Windows 7.   Information According to the official...

  • Resetting Kerio Connect Client on Windows

    Overview At times, your local environment (group policies, antivirus software, etc.) may be causing performance or installation issues with the Kerio Connect Client. To resolve such issues, you may ne...

  • Missing Autocomplete Contacts in Outlook (KOFF)

    Overview   When trying to compose a new email, the 'To' field does not show any email address autocomplete suggestions for contact information.     This article explains the process of adding contacts...

  • Using Tasks in Kerio Connect Client

    Overview A Task is an activity that you must complete at a specific time or as per the deadline. This article provides the process on how to manage the Tasks feature in Kerio Connect Client/Webmail. T...

  • Troubleshooting Tips for Message Delivery Issues

    Overview In this article, we have gathered the most frequent issues that occur during the process of message delivery. This article analyzes the common cause of message delivery issues, the factors af...

  • Proxy Error: "The proxy server received an invalid response from an upstream server." When Accessing Webmail

    Overview When accessing Webmail, you might get the following Proxy Error message. 502: Proxy Error 502 Proxy Error PROXY ERRORThe proxy server received an invalid response from an upstream server. The...

  • Creating Custom Login Interface for WebMail

    Overview   Users may need to have control over the Kerio Connect login page for various reasons. The following are some of the reasons: To create a custom webpage To host a Page on a different server ...

  • Resolving 'Verify Your Identity' Pop-Up Window Issues

    Overview This article provides information on how to resolve the issue with Verify your identity pop-up window that appears in Kerio Connect Client (KCC) or Webmail.     Prerequisites Configure digita...