Articles

Activesync Apple KOFF Outlook Webmail

• Resolving 'Verify Your Identity' Pop-Up Window Issues

  Overview This article provides information on how to resolve the issue with Verify your identity pop-up window that appears in Kerio Connect Client (KCC) or Webmail.     Prerequisites Configure digita...

• Spam/Not Spam Buttons Are Missing in Webmail

  Overview At times, you may notice that the SPAM and NOT SPAM buttons are missing in the Kerio Connect Webmail application. These buttons may be missing because the Bayesian learning filter is disabled...

• Outlook with Exchange Activesync Not Syncing All Items

  Overview During the Outlook startup or restart, the user account data is being synced from the Kerio Connect server. There are cases where Outlook with Exchange Activesync synchronizes items partially...

• Outlook Application Error: "Faulting module name: mso98win32client.dll and OLMAPI32.dll"

  Overview KOFF may experience intermittent startup and crash issues with faulty mso98win32client.dll and OLMAPI32.dll modules displayed in the event error logs. The Outlook might fail or not start beca...

• Recovering the KOFF Profile Data Using the AdoptDB Utility

  Overview Kerio Outlook Connector Offline Edition uses *.FDB files to store its data. These database files are stored in the users' home folder and are dependent on the Microsoft Outlook profile name. ...

• Setting up Secure Password Authentication in Outlook with KOFF

  Overview Secure Password Authentication (SPA) is a proprietary Microsoft protocol used to authenticate Microsoft email clients with an electronic mail server when using the SMTP, POP, or IMAP. This ar...

• Manually Syncing KOFF Account Data from Kerio Connect Server

  Overview This article provides the process to synchronize the account data from the Kerio Connect server manually. You may need to do this when the source .eml file (an EML file is an email, calendar ...

• Installing Kerio Connect Client on Windows

  Overview Kerio Connect Client is a native desktop application for managing emails, chat messages, calendars, contacts, tasks, and notes. This article describes the process to install and configure the...

• '0x80004005 E_FAIL' and '0x80004001 E_NOTIMPL' errors in Kerio Outlook Connector

  Overview While synchronizing Kerio Connect items in KOFF, Outlook may produce 0x80004005 E_FAIL and 0x80004001 E_NOTIMPL errors. The KOFF is unable to send or synchronize a message with the Kerio Conn...

• 'Error 28103' or 'Error 28101' While Installing Kerio Outlook Connector

  Overview Kerio Outlook Connector Offline Edition (KOFF) can return specific 28103 or 28101 errors during the installation process. For example, the installation wizard might fail to detect Microsoft O...