Articles

Activesync Apple KOFF Outlook Webmail

• Re-Enabling Deactivated KOFF Add-In

  Overview Kerio Outlook Connector add-in is deactivated after each restart of Outlook, because of Local Environment Policies or corrupted installation of Outlook (Office). Programs in Office 2013 and l...

• Changing the Font Size or Text Background color in Webmail

  Overview This article provides information on how to change the default parameters like font size or text background color in Kerio Connect Webmail. Prerequisites Administrator (root) access to the Ke...

• Emojis Turning Into Chinese Characters When Sending Emails From KOFF

  Overview This article provides information about the limitation of Kerio Outlook Connector (KOFF) when sending emails with emoji characters, which display as Chinese characters/letters. The email HTML...

• Manually Clearing Outlook KOFF Cache on Client PC

  Overview Kerio Outlook Connector Offline Edition (KOFF) cache might grow rapidly and can occupy a bigger size than the mailbox on the server. Deleting cache through Outlook and removing folders manual...

• Configuring the 'Out of Office' Message

  Overview Out of Office message is an automatic reply that Kerio Connect can send when you are away. If you plan to go on holiday, you can let your business partners and customers know that you are awa...

• Re-Enabling Push Notifications on iOS 13

  Overview With the release of iOS 13, Apple has changed the internal mechanism of push notifications. This led to the reset of Kerio Connect account settings on iOS devices. This article walks you thro...

• Enabling the Spam and Not Spam Buttons in Outlook

  Overview Under normal circumstances, within Outlook, you should see an additional toolbar for the Kerio Outlook Connector. This toolbar contains two buttons to mark the messages as Spam or Not Spam. T...

• Modifying Filter Sieve Rules Manually

  Overview Sieve filtering affects the 'Out of Office' filters, so-called OOO emails for certain mailboxes/users, and spam filtering settings. All the mentioned features are designed using the Sieve scr...

• Unable to Install Kerio Connect Assistant on macOS Catalina

  Overview At times, the Kerio Connect Account Assistant configuration fails in the macOS 10.15 Catalina environment. The following error message is displayed: The installation failed. The installer enc...

• O365 Compatibility with Windows 7 (KOFF)

  Overview This article provides information about possible stability issues with Kerio Outlook Connector (KOFF) and the latest Office 365 versions for Windows 7.   Information According to the official...