Articles

Activesync Apple KOFF Outlook Webmail

• Some Calendar Items Are Not Syncing to the Samsung Device

  Overview   Various Calendar synchronization issues have been found with Kerio Connect and Samsung Mobile devices using the Samsung Mail/Calendar app (shared Calendars not synced, one-directional sync ...

• Contacts From Non-Standard Public Contacts Folder (KOFF) Are Not Synced on macOS

  Overview Customers may report that when they create a nested Public Contacts folder in KOFF, the contacts are not being synced with the native macOS Contacts application. This article describes the re...

• Adding Shared Calendars in Outlook for Mac

  Overview You may receive the below error message when adding Shared Calendars in Outlook for Mac. This occurs even when the permissions are set in the webmail: Outlook cannot open the folder. You do n...

• Reinstalling Kerio Outlook Connector

  Overview The users may receive a KOFMSP.dll warning while trying to start the Outlook. In such cases, the Kerio Outlook Connector Offline Edition needs to be reinstalled. KOFF can cause Outlook to fre...

• Enabling Public and Delegated Folders in Outlook for Mac

  Overview When configuring the Exchange account in Outlook for Mac, the public folders and delegates are not synchronized automatically. The connection can be set up by configuring specific Kerio Conne...

• Configuring IMAP Account on Outlook Mobile App

  Overview This article provides information on how to configure the IMAP profile for the Outlook mobile applications installed on iOS and Android devices.     Prerequisites Download the Outlook applica...

• Setting Default Mail Account in Outlook

  Overview When installing the Kerio Connect profile in Outlook, the default email address is being chosen based on the username, preconfigured on the account creation. However, it might be needed to se...

• Resetting Outlook Calendar Settings

  Overview   This article provides information on how to reset the MS Outlook calendar view to fix visibility issues of meetings/events. Users report that after receiving and accepting meeting requests,...

• Configuring Kerio Connect Client

  Overview In Kerio Connect Client and Webmail, you can configure various settings such as Email signature, specific Reply-To and From email address, the number of messages to be displayed, emails to be...

• Outlook EAS for mobile stopped syncing

  Overview While connecting mobile phones to an Outlook app, some items such as Calendar appointments are not visible in the mobile device. All account data is shown in the Outlook for desktop and Kerio...