Articles

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• Setting Up Additional Email Account in Spark on iOS

  Overview This article explains how you can set up an additional Kerio Connect Profile on Spark in the iOS mobile.   Process Open the Spark app from your mobile. Click the triple bar icon on top and go...

• Configuring Kerio Connect Email in Spark on iOS

  Overview This article explains how you can configure Kerio Connect Profile in Spark on iOS mobile.   Process Install Spark from the App Store using your iOS mobile device. Open the app and type your e...

• Error: "Mailbird was unable to send the message. Please check your 'From' identity's outgoing server settings." When Sending a Message in Mailbird

  Overview Customers may reach out to us to report that they are receiving an error when trying to send a message using Mailbird. Mailbird was unable to send the message. Please check your 'From' identi...

• Error: "The Exchange autodiscover service cannot be located." When Setting up Exchange Email on Mailbird

  Overview An error occurred while setting up an Exchange account on Mailbird. The Exchange autodiscover service cannot be located. Makes sure your email and password is correct and try again, or contac...

• Configuring Kerio Connect Exchange Account on Mailbird

  Overview This article guides you on how to configure the Kerio Connect profile using Exchange on Mailbird. Process Download and install Mailbird. Type your name and email address under Add Account. Ty...

• Error: "We couldn't find info for that account. Make sure that the email address is correct, then try again." When Setting up Email on Windows Mail

  Overview  The error below has occurred after entering the credentials during an email set up on Windows Mail (Built-In).  Something went wrong We couldn't find info for that account. Make sure that th...

• Configuring Kerio Connect Email on Windows Mail

  Overview This article guides you on how to configure your Kerio Connect Email on Windows Mail (Built-In). Process Open Mail application in Windows. Click Add account. Select Exchange.  NOTE: Scroll do...

• Configuring Kerio Connect Email on eM Client

  Overview This article guides you on how to set up the Kerio Connect email profile on eM Client. Process Download and install the eM Client. Start by setting up a New Account. Type your email and click...

• Error: "Thunderbird failed to find the settings for your email account." When Setting up Email Profile on Thunderbird for macOS

  Overview When trying to set up the Kerio Connect email on Thunderbird for macOS, the error below comes out after entering the username and password. Thunderbird failed to find the settings for your em...

• Configuring Kerio Connect Email on Thunderbird for macOS

  Overview This article guides you on how to set up the Kerio Connect Email profile on Thunderbird for macOS. Process Open the Thunderbird app on a macOS. Click Set up an Account and choose Email. Type ...