Articles

Activesync Apple KOFF Outlook Webmail

• Installing Kerio Connect Client on macOS

  Overview You want to download and install the Kerio Connect Client for Mac for the first time or after a recent Server Update. You require guidance on acquiring the latest version of the DMG and compl...

• Kerio Outlook Connector Error 28102

  Overview While trying to install KOFF (Kerio Outlook Connector Offline), the following warning message appears: error 28102 - unsupported Office version (detected 16.0.11601.20230). Click OK to see th...

• Missing PDF Attachments in Outlook

  Overview There might be incidences where PDF attachments in Outlook are missing while using Kerio Outlook Connector Offline Edition (KOFF). The issue is only observed at the local workstations. The at...

• Creating an Autoresponder Mailbox That Does Not Store Email Messages

  Overview This article guides you on how to create an autoresponder mailbox that does not store emails but only processes an auto-reply for every incoming email.   Requirements Kerio Connect Admin acce...

• Configuring Free or Busy Option in Outlook Calendar

  Overview This article shares the process for configuring the 'Free/Busy' option in Microsoft Outlook. This will enable you to see the availability of all users when creating meetings on the Outlook Ca...

• Large attachment emails are missing in Apple Mail and Mac Outlook (EWS)

  Overview Kerio Connect Administrators might have noticed emails that contain attachments (over 25 MB) are missing in Outlook for Mac or Apple Mail. However, older large messages are still shown in the...

• Missing Email Signature and Images in browsers

  Overview After upgrading Kerio Connect to version 9.2.9 and above, you can experience an issue with email signature and images/pictures not showing. The Developer Tools in the web browser may display ...

• Making Shared Folders, Calendars, and Resources Visible in KOFF

  Overview Kerio Outlook Connector Offline Edition allows integrating folders, such as shared or delegated Inbox/Calendar and Resources using the Other mailboxes feature located in Account Settings.  If...

• Choosing Settings in Kerio Connect Client

  Overview Kerio Connect Client is a web interface and a desktop application that enables users to manage email, calendars, contacts, tasks, and notes. You can also chat with colleagues and view their p...

• Error: "Kerio Outlook Connector 0x80042004. Unknown error" When Trying to Connect Kerio Connect Offline Edition with Outlook 2016

  Overview Users encounter an error message when trying to connect Kerio Outlook Connector Offline Edition with Outlook 2016. The error message is as follows:  Kerio Outlook Connector Checking of Connec...