Articles

Activesync Apple KOFF Outlook Webmail

• Calendar Items Not Syncing in Outlook

  Overview Users reported that their Calendar in Outlook is not updating, e.g., meetings or appointments are missing. This article guides you on how to resolve Calendar synchronization issues in Outlook...

• Resolving Kerio Connect Email Synchronization Issues on Mobile Devices

  Overview While using mobile devices such as Android and iOS smartphones and tablets or Outlook with EAS (Exchange ActiveSync), users are experiencing application synchronization problems. The followin...

• Outlook profile crashes, gives errors, and does not synchronize all emails

  Overview Outlook for Windows Kerio Outlook Connector may cause Outlook freezes, becoming unusable or not launching at all. As a result, KOFF may have email synchronization issues, such as missing emai...

• "Log onto incoming mail server (IMAP) failed" When Setting up IMAP Account in Outlook

  Overview When setting up the Outlook for POP3 and IMAP account, the function Test Account Settings failed from accessing the incoming mail server (IMAP).  The following error is shown on the Tasks and...

• Error: "Send test email message: The server responded: 550 5.7.1 Authentication." When Setting up POP3 and IMAP Account in Outlook

  Overview When setting up the Outlook for POP and IMAP account, the function Test Account Settings failed from sending a test email message.  The following error is shown on the Tasks and Errors tabs: ...

• Configuring Email via POP3 and IMAP in Outlook

  Overview This article guides you on how to configure Kerio Connect email using IMAP and POP3 protocols via Outlook.   Information IMAP (Internet Message Access Protocol) and POP3 (Post Office Protocol...

• Configuring Exchange Web Services on Outlook for Mac

  Overview Exchange Web Services (EWS) is a protocol that allows accessing Exchange items such as calendars, contacts, and emails. This article guides you on how to configure Kerio Connect via Exchange ...

• Configuring Exchange ActiveSync Profile in Outlook

  Overview Exchange ActiveSync (EAS) is a protocol that allows a desktop or mobile device to synchronize data with Exchange mailboxes. This article guides you on how to create and configure the Kerio Co...

• Accessing Kerio Connect Webmail

  Overview Kerio Connect Webmail is an email system that can be accessed via a browser. Webmail can be opened when using the correct URL format. All modern browsers such as Google Chrome, Firefox, Safar...

• Installing Kerio Connect Client on macOS

  Overview You want to download and install the Kerio Connect Client for Mac for the first time or after a recent Server Update. You require guidance on acquiring the latest version of the DMG and compl...