Articles

Activesync Apple KOFF Outlook Webmail

• Error Message Received in Incorrect Account

  Overview When sending emails from Microsoft Outlook with Kerio Outlook Connector Offline Edition (KOFF) extension, if there are invalid email addresses in the recipients' list, then, the email notific...

• Unable to Attach and Send Files from Kerio Connect Client using "Send to" Option in Windows

  Overview The Kerio Connect Client (KCC) is set as the default email application/standard email client on a Windows computer. When right-clicking a file (which needs to be sent as an attachment) in Win...

• Save Email as a File from Kerio Connect Client or Webmail

  Overview You would like to save an email locally to a file under a particular folder on your operating system (eg: Windows) from the Kerio Connect Client (KCC) or using Webmail. Information The way to...

• Embedding images on webmail is causing page unresponsiveness

  Overview You find that while working on webmail if the currently viewed/edited mail has graphics such as screenshots in it, the browser stalls with the This page is not responding error message. You a...

• Customizing the headers of an email notification

  Overview You want to know if it is possible to change the headers of the email notification sent when your server’s backup is completed. Currently, the sender is not listed in the header when sending ...

• Unable to find Kerio Connect Sync App in Android

  Overview You are looking for the Kerio Connect Sync App in Android but you are unable to find it. You wish to know if Kerio Connect still offers an official Android app on Play Store. Solution The Ker...

• Emails Moved Out of Junk Folder Return to Folder in Thunderbird Client

  Overview You are experiencing an issue where emails that were moved out of the junk folder are returning back to junk. You have tried to reindex. It is occurring only on Thunderbird but not Webmail   ...

• Issues sending emails with error "TNEF decoding of message failed"

  Overview You are facing some issues in sending emails (e.g. when you try to send multiple mails with the same message), and you receive an error message TNEF decoding of message failed. You are using ...

• Email issues - Connection failing or delayed

  Overview You are experiencing major performance issues with email for many users. People are unable to connect or it is very delayed. Solution Check for mailboxes with large folders. These are the typ...

• Kerio Outlook Connector

  Overview Kerio Outlook Connector is a Microsoft Outlook extension that you can use to manage Kerio Connect email, events, contacts, and tasks in Microsoft Outlook for Windows. The Offline Edition (KOF...