Articles

Activesync Apple KOFF Outlook Webmail

• Managing Calendars

  Overview In Kerio Connect Client, you can create and manage calendars to keep track of all professional and personal events. All calendars refresh automatically every time you or any other user makes ...

• Koff Authentication Failure Error: Can't Bind to LDAP Server

  Overview Koff authentication using a secure connection to the Kerio Connect server is failing after server migration. Both the Kerio Connect and the client computer signs in using ActiveDirectory. Whe...

• Emails Stuck in Outbox in Microsoft Outlook with Error Code 0x80048002

  Overview When sending emails from the Microsoft Outlook client using the Kerio Connect email, the mails remain in the Outbox. The error seen in Outlook's Send/Receive > Show Progress dialog is Error (...

• Fixing Syncing Errors on Microsoft Outlook 2016

  Overview Users running Outlook 2016 are receiving synchronization errors in their Calendar and Contacts. This article shares the resolution of this issue by first upgrading Kerio Connect to a compatib...

• Kerio Outlook Connector asks for admin credentials after upgrade to 9.2.7

  Summary With Kerio Connect 9.2.7 it's necessary to update the Kerio Updater Service, now we are signing Kerio Outlook Connector with GFI Certificate. Overview PROBLEM Kerio Outlook Connector asks for ...

• User files keep growing while using Apple Mail

  Overview Sometimes when moving or deleting a large number of items in a batch from Apple Mail in macOS, the items start duplicating out of control, resulting in huge sizes of accounts, hindering serve...

• Changing the 'Out of Office' Response Frequency

  Overview The Out of Office (OOO) reply is configured within Kerio Connect Client (Webmail) or Kerio Outlook Connector. Kerio Connect Client or Webmail Kerio Outlook Connector This configuration is sto...

• Folders Order and Sorting in Outlook

  Overview Outlook folders panel shows various standard and custom user folders. All folders such as Inbox, Outbox, Sent Items, Drafts and the customs can be sorted alphabetically. If the Show All Folde...

• Setup IMAP account in Apple Mail

  Overview While trying to set up a new IMAP user account on macOS Apple Mail client, it requires specific settings to be applied. The configuration includes specifying the Kerio Connect server address,...

• Manually adding multiple Kerio accounts is not possible in Outlook advanced settings

  Overview When trying to configure the Kerio Outlook Connector (Offline Edition), the advanced settings option for Other types of accounts is missing. The KOFF profile cannot be installed and the Kerio...