Articles

Activesync Apple KOFF Outlook Webmail

• Changing the 'Out of Office' Response Frequency

  Overview The Out of Office (OOO) reply is configured within Kerio Connect Client (Webmail) or Kerio Outlook Connector. Kerio Connect Client or Webmail Kerio Outlook Connector This configuration is sto...

• Folders Order and Sorting in Outlook

  Overview Outlook folders panel shows various standard and custom user folders. All folders such as Inbox, Outbox, Sent Items, Drafts and the customs can be sorted alphabetically. If the Show All Folde...

• Setup IMAP account in Apple Mail

  Overview While trying to set up a new IMAP user account on macOS Apple Mail client, it requires specific settings to be applied. The configuration includes specifying the Kerio Connect server address,...

• Manually adding multiple Kerio accounts is not possible in Outlook advanced settings

  Overview When trying to configure the Kerio Outlook Connector (Offline Edition), the advanced settings option for Other types of accounts is missing. The KOFF profile cannot be installed and the Kerio...

• Multiple EWS connections from MAC clients causing CPU overload

  Overview Using Exchange accounts in macOS Apple Mail and Outlook clients may impact the Kerio Connect server performance. The accounts may become slow and experience problems with sending and receivin...

• Configuring CalDAV/CardDAV accounts in Android

  Overview Kerio Connect user accounts can be configured on Android devices. The native Android settings provide only the Exchange account type. The CalDAV and CardDAV Calendar and Contacts configuratio...

• PDF attachment is displayed as XLS in Webmail

  Overview While receiving an email with PDF attachment in Webmail, the file is being displayed as XLS, so-called  Spreadsheets format, despite the correct .pdf extension. Kerio Connect Webmail displays...

• Automatically adding email addresses to the Personal Contacts folder

  Overview Kerio Connect does not have an option to automatically add email addresses to the personal address book (Contacts catalog). However, if the email was already sent to the unknown or new recipi...

• Failed_Conversions directory

  Overview While using the Kerio Outlook Connector, the user may receive a Failed Synchronization notice. Such internal mail might be generated both for usual email correspondence and for the Calendar e...

• Webmail crash with Unexpected error occurred in Kerio Connect

  Overview When using Webmail in different browsers, like Google Chrome, Firefox, or Edge, the UI crashes and stops responding to any action. An unexpected error occurred in Kerio Connect Client failure...